Understanding the Impact of Churn on your Revenue

Understanding the Impact of Churn on your Revenue

The world of metrics can get confusing fast, and if you’re a growing startup like us, knowing which ones matter can mean the difference between stormy waters and plain sailing. We think and talk a lot about churn, as one of SatisMeter’s main functions is to reduce it...
SatisMeter visits Google at Campus Warsaw

SatisMeter visits Google at Campus Warsaw

Last week two of us from SatisMeter hopped on a train, (sat on it for 9 hours) and found ourselves in Warsaw on the other end. We were invited to participate in an exchange week for Central and Eastern European start-ups at Google’s awesome Campus Warsaw. At these...
Customer Feedback and Success at Zenchef

Customer Feedback and Success at Zenchef

We love our customers, and we’re proud that SatisMeter is a tool for engaging them. Among our users are Zenchef, a service helping restaurants with their online presence, bookings, and customer loyalty. They’ve been using NPS to be the best they can, I talked to...